Avron Case Study
We are helping Avron transform the way educators shop by streamlining their online experience.
- Revamped their site structure
- Categorized thousands of SKUs in a more intuitive layout
- Built them a Conversion-Oriented Design
- Built flexible backend systems and shipping logic to support seamless nationwide delivery
Project
Avron
Niche
Educational Supply
Industry
Education & Institutional Supplies
Technology
Adobe Commerce, Hyvä
About Avron
Avron is a Canadian-based B2B supplier. They sell early childhood and elementary education resources to schools, childcare centers, and educators nationwide. Their catalog includes everything from arts and crafts supplies to classroom furniture, sensory tools, cleaning products, and more. They joined the online space to make it easier for educators to find high-quality, reliable educational materials. Within just a few years of launching, they became a trusted name in their industry. But challenges still lay ahead.
As they moved toward expansion, they realized they needed a site revamp to scale nationwide and to do that, they also had to focus on regional experiences. Half the journey was already behind them. We helped them reach the finish line by giving them exactly what they needed.
Services
Challenges They Faced
Outdated Website Architecture
When Avron started growing fast, its old website couldn’t handle it. It was built for small product lines and small traffic. However, when they added thousands of products and more users joined, the situation became chaotic. Things were hard to find, pages loaded slowly, and users got frustrated.
Poor User Experience for Bulk Buyers
Avron mainly sells to institutional managers who are super busy. They don’t want to “shop” like normal customers; they want to reorder the same things quickly. So Avron had to build tools for fast reordering, saved lists, and account logins. But the old site didn’t support that kind of speed.
Lack of Regional Personalization
As the business grew, the website didn’t fully reflect that evolution. Buyers were looking for signs of reliability such as contact points, delivery clarity, and a sense of who’s on the other end, but the site stayed generic. Without those trust signals, some users felt unsure about placing high-value or time-sensitive orders.
How Did We Provide Solutions For These Challenges?
As Avron’s business continued to grow, so did the demands on their website. More products were being added, more customers were visiting, and more orders were coming in every day. Their existing platform had served its purpose for a while, but it was starting to show its limitations. It couldn’t match the scaling demands. What they needed was something more substantial. A platform that could grow with them, a platform that is built to support a business that’s always expanding. So the first thing we did was migrate them to Adobe Commerce. We chose Adobe because it gave them a solid foundation with plenty of room to grow. Unlike their old system, Adobe Commerce can easily handle thousands of products, complex pricing rules, and large bulk orders, all without slowing down or failing.
Final Outcome
Adobe Commerce With Hyvä Success Story
- 33% drop in customer support queries
- 2.5x improvement in average session duration
- 3x increase in quick-order usage
- 27% drop in cart abandonment
- 36% lift in mobile conversions
- 21% higher average order value
Conversion & Retention Metrics
- 58% more repeat orders within 90 days
- 42% faster checkout completion
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Great Minds Think Alike
What Our Clients Say
“Earlier, we were on Magento and, as beginners, we had a good launch until we noticed how far ahead our competitors were with loyalty programs, custom pricing, and other B2B features. That’s when we knew we needed more. Kinex didn’t just listen to our needs. They completely surpassed our expectations. We outgrew the basics together, and now our sales are miles ahead of where they used to be.”
“We sell tools and safety gear to other businesses, like gloves, helmets, drills, that kind of stuff. Our old site was okay, but once someone attempted to place a large order, it became nearly impossible. It was way more manual than it should have been. We brought in Kinex to help, and they really cleaned it up. Now customers can order online without running into issues, and everything’s way more efficient for our team, too. It’s taken a lot of pressure off and just made things smoother.”
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